Frequently asked questions

MetaTrader5

Can I use both MT4 (MetaTrader4) and MT5 (MetaTrader5)?

You can use both, and each icon will be created separately.

I would like to open an MT5 account.

To use an MT5 account, please open an account with OANDA Japan Inc in advance.
For more information, please click herehere
After opening an account, log in to My Page, and under
"Open FX Sub-Account," go to "Tokyo Server" > "Open MT5 Sub-Account."

After you open your account, we will send you your MT5 login information by e-mail.
You will receive your MT5 login information by e-mail.

After you receive the e-mail, please download MT5 from the MT5 download link in the e-mail.

After downloading the file, please launch the MT5 screen and try logging in by clicking "File" in the upper left corner of the screen and then "Login to Trading Account."

Can I also use Orderbook on MT5?

Orderbook is available to customers who have an Live account and whose membership status is Silver or higher.

Please login to the My Page of your Live account and download Orderbook Indicator for MT5.

Orderbook indicator suddenly stopped being displayed.

Orderbook indicator is available to customers who have an Live account and a membership status of Silver or higher.
Your status is determined during the first Monday of each month.
Please check your status on "mypage"to see if you are a Silver member or higher.

Please click on the link below for details on membership status.
https://www.oanda.jp/lab-education/status/

I would like to trade with MT5 on Mac.

MT5 software is unavailable for Mac PCs and can only be operated on Windows OS.

In this case, it is necessary to build a Windows environment, so we also offer a VPS service for a fee.

VPS allows you to create a virtual server and trade within that server.

For more details, please click here.


For more information, please click here

What is the minimum trading unit on MT5?

The minimum amount is 10,000 currency (0.1 lot on MT5).

I cannot perform FX transactions.

After logging in to My Page, please check if an MT5 sub-account for FX has been opened in [Account Information].
In a CFD account, you can only trade CFDs and cannot trade FX in the same account.
Please add a sub-account for FX at your "my page" .

An order is executed at a rate that is not displayed on the chart.

Also, MT5 charts are generated based on the sell price (Bid); the buy price (Offer) is not shown on the chart. Therefore, please note that when closing a sell position or entering a buy position on MT5, decisions cannot be made based on MT5 charts.

I would like to display rates for FX and CFDs of stock indices simultaneously on MT5.

That is possible. Please see here for the setup procedure.

I would like to install multiple MT5s on one PC.

In principle, we recommend that no more than one MT5 be installed on each PC.

Multiple installations and multiple launches of MT5 software may cause problems with login or chart display and are not supported since they are not recommended environments.

Can I use the indicators utilized in MT4 on MT5 without modification?

MT5 language (MQL5 source) is different from MT4 language (MQL4 source). Therefore, MT4 indicators cannot be used directly in MT5.